It is confusing to know which council is responsible for what service. Use our Help Directory below to quickly find the help you need. We’ve tried to list the main services that residents use, but if you can’t find what you’re looking for, use the Search function on the specific council website. You can also use our search tool page if you prefer it to this directory of links.
In Uttlesford we have 3 tiers of local government. Find out how to contact them here:
- Essex County Council
- Uttlesford District Council
- Your Parish or Town Council
- Find your local R4U councillor
- Contact R4U
Help Directory
Animals
Bins and Waste
- Nuisance: Reporting dog poo and animal fouling
- Nuisance: Reporting Fly-posting
- Nuisance: Reporting Fly-tipping
- Roads: Street cleaning and littering
- Waste: Find your local waste and recycling centre locations and opening times
- Waste: Kerbside bin collections and calendar (UDC)
- Water: Reporting sewage leaks and blocked sewers
Businesses
Emergencies and Crime
General Inquiries
- Contact Essex County Council – Phone: 0345 743 0430
- Contact Great Dunmow Town Council – Phone: 01371 872 406
- Contact R4U
- Contact Saffron Walden Town Council – Phone: 01799 516 501
- Contact Uttlesford District Council – Phone: 01799 510 510
- Contact your R4U Councillor
- Find your parish, district ward and county division
- Uttlesford District Council: A-Z directory of services
- Uttlesford District Council: Calendar of council meetings
- Which council is responsible for what service?
Health and Wellbeing
- Can’t afford to eat? Contact Uttlesford Foodbank
- Feeling lonely or isolated? Contact CVSU
- Find health and wellbeing services from Uttlesford Frontline
- Find out about Children’s Services at ECC
- Food: See restaurant hygiene ratings or make a complaint
- Get help for loneliness and isolation in the Stansted area
- Need help: Contact Citizens Advice about benefits, money, relationships, housing and more
- Nuisance: Reporting noise, bonfires, abandoned vehicles with UDC Environmental Health
- Parking: Apply for or renew a Blue Badge at ECC
- Registering births, marriages and deaths at UDC
- Report abuse or neglect at ECC
- Samaritans: Having a difficult time? Call 116 123 for free
- Schools: Special Educational Needs & Disabilities (ECC)
- Social Care and health support through ECC
Homes and Housing
- Broadband: Find your local internet provider options from ECC
- Council Housing and Homelessness
- Council Housing Repairs
- Electricity: Find and report power cuts
- Nuisance: Reporting noise, bonfires, abandoned vehicles with UDC Environmental Health
- Report an unauthorised Traveller encampment to ECC
- Water: Contact Affinity Water, Uttlesford’s water supplier
- Water: Find your water and sewage supplier by postcode
- Water: Reporting sewage leaks and blocked sewers
Leisure Time
- Allotments
- Book a community centre or hall from Great Dunmow Town Council
- Book a community centre or hall from Saffron Walden Town Council
- Food: See restaurant hygiene ratings or make a complaint
- Leisure Centre: Great Dunmow
- Leisure Centre: Saffron Walden
- Leisure Centre: Stansted Mountfitchet
- Libraries: Find your local library branch and opening hours
- Licensing: Apply for an alcohol licence if you’re running an event
- Newspapers: Dunmow Broadcast
- Newspapers: Saffron Walden Reporter
- Newspapers: Walden Local
Money
Planning and Development
- Check Listed Building status and Conservation Areas
- Planning: Find and comment on a Planning Application
- Planning: Find or apply for Tree Preservation Orders (TPOs) or for approval to cut
- Planning: Planning Applications and Permission
- See the UDC area map, including rights of way, TPOs, zoning and more (turn on layers at the top right)
Roads, Parking and Getting Around
- Buses: Stops and timetables (ECC)
- Parking: Apply for or renew a Blue Badge at ECC
- Parking: Parking and residents permits (UDC)
- Parking: Parking Tickets, street parking and yellow lines
- Parking: Report airport fly-parking
- Potholes: Report defects to ECC via FixMyStreet.com and see the road defect map
- Potholes: Report road defects, street light, pavements or other highways issues (ECC)
- Roads: Flooding, drainage, manhole covers (ECC)
- Roads: Street cleaning and littering
- Taxis: Licensing and complaints
- Trains: Greater Anglia departure boards
- Trains: Greater Anglia timetables
- Trains: Tube status